... |
... |
@@ -1,4 +1,4 @@ |
1 |
|
-* On the top left of the referrals page, the customer can select any custom date to check referrals. |
|
1 |
+* All the new appointments booked using either the **"New Appointment"** section on the top right or the **"Appointment"** section on the left are listed in the **"Referrals"** section on the top left where the call center agent can select any custom date to check referrals. |
2 |
2 |
|
3 |
3 |
[[((( |
4 |
4 |
Custom dates for Referrals |
... |
... |
@@ -15,30 +15,30 @@ |
15 |
15 |
[[Referrals for last 7 days>>image:Referrals for last 7 days.JPG||height="459" width="1000"]] |
16 |
16 |
|
17 |
17 |
|
18 |
|
-* When the practice clicks the "Create Appointment" button next to a patient's name, a new screen will appear. This screen can also be accessed via the "**Appointments**" button at the top left. |
|
18 |
+* When the agent clicks the "Create Appointment" button next to a patient's name, a new screen will appear. This screen can also be accessed via the "**Appointments**" button at the top left. |
19 |
19 |
* The patient's details will be auto-filled in this section. The patient only needs to fill in their city, state, email address, and phone number. |
20 |
20 |
|
21 |
21 |
[[Appointment Screen>>image:Create Appointment screen.JPG||height="484" width="1000"]] |
22 |
22 |
|
23 |
|
-* Next, the patient will select the treatment type on the right side. |
|
23 |
+* Next, the agent as per the patient's choice will select the treatment type on the right side. |
24 |
24 |
|
25 |
25 |
[[Treatment types>>image:Treatment types.JPG||height="427" width="800"]] |
26 |
26 |
|
27 |
|
-* The company can check the list of available dental practices in the patient's area. |
|
27 |
+* The agent can check the list of available dental practices in the patient's area. |
28 |
28 |
|
29 |
29 |
[[List of available practices>>image:List of available practices.JPG||height="776" width="800"]] |
30 |
30 |
|
31 |
31 |
|
32 |
|
-* The company can also view available time slots for any custom period for any practice by clicking the calendar box. It will show a list of all available slots over the next few days. |
|
32 |
+* The agent can also view available time slots for any custom period for any practice by clicking the calendar box. It will show a list of all available slots over the next few days. |
33 |
33 |
|
34 |
34 |
[[Available slots>>image:Available slots.JPG||height="563" width="800"]] |
35 |
35 |
|
36 |
36 |
|
37 |
|
-* Finally, the company can book the appointment for the patient by clicking the "Create Appointment" button at the bottom, and the patient will be notified. |
|
37 |
+* Finally, the agent can book the appointment for the patient by clicking the "Create Appointment" button at the bottom, and the patient will be notified. |
38 |
38 |
|
39 |
39 |
[[Create appointment>>image:Create appointment.JPG||height="794" width="800"]] |
40 |
40 |
|
41 |
41 |
|
42 |
|
-In this way, appointment will be created for a aptient for his/her Urgent Dental Care. |
|
42 |
+In this way, appointment will be created for the patient for his/her Urgent Dental Care. |
43 |
43 |
|
44 |
44 |
|